Summary Position Statement:

Under general supervision, manage and maintain REACH owned facilities, and operate the enterprises at a profit, while promoting REACH’s mission statement. Maintain and operate building systems and ensure scheduled and unscheduled maintenance, repairs, and renovations are undertaken and completed so as to preserve property value, provide safe and pleasant environments for facility occupants, and minimize operating costs. Maintain management team infrastructure within the Enterprises and Facilities Department by supervising and regularly reviewing Custodial Site Supervisors and Maintenance personnel. Submit proposals to potential customers to enhance maximum growth of the enterprises. Ensure the Enterprises and Facilities Department maintains effectiveness by implementing efficient equipment and practices.

Section III

Essential Functions:

  • Ensure the Enterprises and Facilities operate within the company's mission statement.
  • Direct the activities and productivity of the Enterprises and Facilities Department.
  • Build and maintain an effective management team infrastructure within the Enterprises and Facilities Department.
  • Recruit, hire, train, and supervise employees with the skills and qualifications that match the needs of position requirements.
  • Act as landlord for REACH rental units.
  • Plan and arrange for scheduled maintenance, troubleshooting, repair, and remodeling of apartments, group homes, administrative building, and fleet vehicles as needed.
  • Develop and manage the operating budgets for REACH Enterprises and Facilities.
  • Work directly with the Accounting department to monitor budgets on a monthly basis.
  • Maintain a system for prioritizing, tracking, and reporting work orders.
  • Identify capital needs and coordinate with Directors on departmental facility needs
  • Act as Project Manager for capital projects related to REACH Enterprises and Facilities, including scope, schedule, budget; design coordination, preparation of bid documents and process, and overseeing projects through completion, review and approval of pay requests, and project close outs.
  • Understand all parts of current relevant contracts and ensure all terms are met.
  • Collaborate with other agencies, entities, and persons to update current contracts
  • Visit sites to evaluate progress and to respond to customers’ and tenants concerns or questions.
  • Hire and manage service contractors; review and approve contractor pay requests and invoices
  • Coordinate with suppliers and vendors to ensure the enterprise and facility team has materials they need at competitive prices.
  • Understand and comply with all REACH policies and procedures, as well as enterprises and facilities procedures.
  • Ensure confidentiality as prescribed by agency policy and federal/state law.
  • Maintain and promote a positive professional working relationship with all employees, coworkers, vendors, and building managers.
  • Create digital Operation and Maintenance manuals and train employees to use them.
  • Ensure each project has the specific financial and personnel resources it requires to be successful.
  • Review and approve equipment needs, and order as needed.
  • Ensure compliance with relevant codes and regulations
  • Develop, implement and manage sustainability programs including energy reduction, recycling, etc.
  • Oversee snow-removal and landscaping activity
  • Arrange for assistance with moving furniture for staff or recipients
  • Participate on REACH Safety and Disaster Preparedness Committees
  • Attend and participate in meetings, committees, and trainings as assigned.
  • Perform miscellaneous job-related duties as assigned.

Position Requirements:

Minimum Education: High school diploma or equivalent required. Associates Degree in business or related education preferred or two years of managerial administrative related experience may substitute for education. CPR and first aid certificates required within 30 days of hire. Trooper Background report, FBI, fingerprint and background check clearance required. Must have current Alaska driver’s license and auto insurance per agency standards.

Minimum Experience: Five years’ experience directly related to the duties and responsibilities specified. Five years’ experience working directly with persons experiencing developmental disabilities, behavioral health issues, and physical disabilities. Five years’ experience hiring, supervising, scheduling, and disciplining a minimum of 12 employees simultaneously.

Minimum Knowledge, Skills & Abilities:

  • Strong organization, documentation, and time management skills.
  • Strong interpersonal and written communication skills.
  • Detail oriented with the ability to handle multiple tasks simultaneously.
  • Effective problem-solving skills.
  • Computer skills with proficiency in Excel, Word, Adobe Acrobat, and Publisher.
  • Basic mechanical and maintenance skills, and the safe and proper use of tools common to equipment and building maintenance.
  • Ability to locate and use shop and reference books and manuals.
  • Proficiency in use and operation of hand and powered tools, equipment or machines of varying difficulty.
  • Ability to follow and apply written and oral directions.
  • Ability to read, understand, and create financial statements.
  • Other duties as assigned.

Physical Requirements: Ability to perform moderately strenuous work. Visual acuity necessary for job functions throughout the course of a normal workday. Ability to communicate verbally, both in person and over the telephone. May involve moderate to heavy lifting as needed (25-50 pounds).

Working Conditions: Approximately 40% of the work is done in an office setting on a computer. Much of the work is talking with people in person or on the telephone. Occasionally the work involves physically assisting with moving equipment and doing some of the maintenance, custodial or landscaping work. This work involves moderate exposure to unusual elements, such as extreme temperatures, dirt, dust, fumes, smoke, unpleasant odors, and/or loud noises and considerable physical activity. Work environment involves some exposure to hazards of physical risk, which requires following basic safety precautions. Some work may involve travel within the agency’s service area. Training may require travel outside the agency’s service area.

Conditions of Employment

  • 1) Must pass an initial State of Alaska background check, other background checks required by enterprise contracts, and maintain authorization to work throughout employment with REACH.
  • 2) Achieve First Aide/CPR certification, and Blood Borne Pathogens certification within 30 days of employment and maintain certification throughout employment.

3) Complete a TB screening within 30 days and maintain annually thereafter.

  • 4) Possess a valid Driver’s License.
  • 5) Personal Vehicle Insurance verification is required to be eligible to transport individuals, or receive a mileage reimbursement from REACH.


REACH, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements REACH complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, and compensation and training.

This Position Description reflects the best efforts of REACH to describe the essential functions and qualifications of the job described. It is not an exhaustive statement of all the duties, responsibilities, or qualifications of the job.